I had the privilege of attending a simulcast of Willow Creek Community Church’s 2017 Global Leadership Summit at Asbury UMC in Madison. This is a gathering of high level leaders from various spheres–church, business, education, justice, etc. There are several tidbits that stood out to me as I think back to the speakers and what they had to say about leadership. I share some of the notes I took with you here as things all of us could chew on.
- Employees perform 50% worse if they feel like they’re disrespected by a boss or another employee, and 25% of them take it out on their customers.
- Ways to cultivate civility in a disrespectful culture and world:
- 1. Differ without demonizing
- 2. Have spirited conversation without drawing blood
- 3. Listen without interrupting
- 4. Limit your volume level and don’t use incendiary words
- 5. Be courteous to everyone
- 6. Apologize
- 7. Form opinions carefully and stay open to changing your mind
- 8. Show up
- 9. Set rules of respect in your organization.
- “You can’t become what you can’t see.”–spoken in reference to how we socialize girls vs. how we socialize boys.
- Most everyone talks about post-traumatic stress, but you don’t always hear about post traumatic growth. You grow after going through a traumatic experience!
- Get proximate to those you want to serve. Leadership means that people must believe you are with them.
- Change narratives–don’t let harmful narratives define people’s lives
- Stay hopeful–hopelessness is the enemy of justice. Hope gets us to stand up when other people say sit down.
- Choose to do something uncomfortable
- It is almost impossible that you will be the one to discover what is uniquely better and changes the paradigm of your field. But you can be in a position to recognize the game change and adapt when it happens.
- Be a student, not a critic.
- Listen to outsiders and people not in your field.
- Closed-minded leaders close minds. If you lead with closed eyes and a closed mind, you will hurt those under you, even your children.
- When talented people don’t have time to think, business suffers.
- Never rush the cooking of a great idea.
- Great leaders have white space (time to think).
- Become aware of the thieves of your time: 1. Drive, 2. Excellence, 3. Information, 4. Activity
- In leadership, you don’t attract who you want, you attract who you are.
- Real and sustainable change in people’s lives begins with a change in their sense of identity.
- Sometimes what you’re used to is not where you belong. Your beliefs partly set where you can go in life.
- Being poor, being a slave, and/or being a colonized person can create a sense of inferiority. This is often accompanied by low self esteem and limiting beliefs about your possibilities.
- What people see and hear consistently will enter their hearts and will put their lives on autopilot.
- Vision is the way to see things not as they are, but as they could be. Describe your vision over and over. Call out positive vision for a person’s life.
- Model transformation. People follow a standard they can see. You “die” at one level to evolve to another. Don’t be afraid to give up part of yourself.
- Grit is sustained passion and perseverance toward long-term goals.
- Millennials don’t have a lot of grit.
- With age, experience, and deliberate practice, we grow in grit.
- The finest leadership training in the world can be rendered useless by fear.
- Fear replaces a dream of what is possible with a preoccupation with self.
- We aren’t likely to know what we fear most.
- Relentlessly inventory your own fears
- We often get driven by our unexamined fears rather than our dreams and goals.
- Don’t focus on what could go wrong, but on what could go right.
- Form a community of courage around you.
- Our survival and resistance to fear depends on how well we love each other.
- Courage, like fear, is contagious.